Looking to launch your career in cloud infrastructure and site reliability engineering? LeadSquared is inviting fresh graduates and aspiring technology professionals to apply for its SRE Intern hiring program for 2026. This opportunity provides hands-on exposure to production systems, cloud environments, monitoring tools, automation workflows, and reliability engineering practices. Candidates interested in DevOps, system operations, and scalable infrastructure can gain practical industry experience while working alongside experienced engineering teams.
Job Overview
| Field | Details |
|---|---|
| Company Name | LeadSquared |
| Role | SRE Intern (Site Reliability Engineering Intern) |
| Qualification | BE/B.Tech/B.Sc |
| Job Location | Bengaluru |
| Salary | ₹7–12 LPA (Expected) |
| Work Type | Hybrid / Work from Office |
| Job Type | Internship |
| Job Level | Entry Level |
| Industry | Software / SaaS / Information Technology |
Job Description
The SRE is responsible for monitoring the availability and performance of LeadSquared’s 100% AWS-hosted SaaS production environment. The role combines proactive observability, capacity planning, and incident management to ensure reliability and efficiency of cloud infrastructure and services.
Primary Responsibilities:
- Monitor availability and performance of production SaaS infrastructure hosted on AWS; drive capacity planning and reliability improvements
- Own end-to-end incident management including emergency response, timely mitigation, root cause analysis (RCA), and preventive action documentation
- Build and contribute to platforms and processes for full observability and automated incident response across systems, applications, and infrastructure
- Collaborate with DevOps, InfoSec, and Engineering teams to improve performance, reliability, and operability of applications and services
- Gather and analyse performance metrics from OS and application layers to identify bottlenecks and areas for improvement
- Occasionally engage with customers to address infrastructure availability and performance concerns
Additional Responsibilities:
- Track and document all incidents with structured RCA reports and preventive actions
- Operate and optimise monitoring tools including NewRelic, Grafana, Loggly, PagerDuty, Site24x7, FreshService, Kibana, and AKAMAI
- Manage and monitor AWS services including EC2, RDS, Elasticsearch, ECS, Redis, SQS, Lambda, API Gateway, and VPCs
- Improve observability posture beyond baseline monitoring; implement alerting and automated response mechanisms
Reporting Team
- Reporting Department: SRE
Educational Qualifications Preferred
- Category: Full-time
- Field Specialization: Computer Science, Information Technology, or related engineering discipline
- Degree: Bachelor’s (B.Tech / B.E. / B.Sc.)
Required Certification/s: AWS Certification (preferred); ITIL Certification (preferred)
Required Work Experience
- Industry: SaaS / Cloud / Technology
- Role: Site Reliability Engineer / DevOps Engineer / Cloud Infrastructure Engineer
- Years of Experience: 0.5–1 year in an SRE role on cloud-based applications (preferably AWS)
Key Performance Indicators:
- Production environment uptime and availability SLAs
- Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) for incidents
- RCA completion rate and quality of preventive actions
- Observability coverage across services and infrastructure
- Incident recurrence rate post-preventive action implementation
Required Competencies:
- Incident management and emergency response
- Root cause analysis and structured problem-solving
- Proactive identification of performance bottlenecks and reliability risks
- Cross-functional collaboration with DevOps, InfoSec, and Engineering teams
- Strong documentation discipline and communication skills
Required Knowledge:
- SRE principles and best practices for multi-tenant SaaS environments
- AWS services: EC2, RDS, Elasticsearch, ECS, Redis, SQS, Lambda, API Gateway, VPCs
- Monitoring and observability tools: NewRelic, Grafana, Loggly, PagerDuty, Site24x7, FreshService, Kibana, AKAMAI
- Web application, database, API, and backend job monitoring concepts
- OS and application-level performance metrics analysis
Required Skills:
- Hands-on experience with observability, monitoring, alerting, and incident management on AWS
- Debugging and troubleshooting of live production application and infrastructure issues
- Programming in Python or equivalent scripting language (preferred)
- Experience monitoring multi-tenant SaaS environments across web, DB, API, and batch layers
- Documentation and RCA reporting
Selection Process
- Application Submission
- Resume Screening
- Online Assessment / Technical Test
- Technical Interview Round
- Managerial / Team Discussion Round
- HR Discussion
- Final Offer Release
How to Apply
- Visit the official LeadSquared careers portal.
- Search for “SRE Intern – 2026” openings.
- Review the eligibility criteria and job requirements carefully.
- Prepare an updated resume highlighting projects, technical skills, and internships.
- Complete the application form with accurate information.
- Submit the application and monitor your registered email for updates regarding assessments and interviews.
